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Help Centre
Payment, Delivery & Returns
Payment, Delivery & Returns
When you're charged, how long delivery takes within New Zealand, and our refunds and returns policy.
Payment Options
What payment options are available for New Zealand customers?
What payment options are available for overseas customers?
Returns
What is your refunds and returns policy for magazines and shop items?
Rural Delivery
What is your delivery policy for rural delivery addresses?
Delivery
How long does delivery take within New Zealand?
Charging
When will my card be charged – immediately or when the issue is dispatched?